End User Computing Technician @State Information Technology Agency (SITA)

SITA Hiring 3 End User Computing Technicians

State Information Technology Agency (SITA) is inviting applications for three End User Computing Technician positions within its National Consulting & Regional Division.

• Job Title: End User Computing Technician (X3)
• Location: Bisho, Mthatha & Alfred Nzo, South Africa
• Closing Date: 17 June 2026
• Contract Type: 36-Month Fixed Term Contract
• Salary: R257 888 – R386 832 per annum
• Reference Number: VAC00508/26, VAC00509/26 & VAC00510/26
• Job Level: C1

The successful candidates will provide both remote and on-site LAN and desktop technical support, ensuring that client IT infrastructure operates efficiently while meeting service delivery standards and organizational expectations.

This opportunity is ideal for early-career IT professionals looking to gain valuable experience within South Africa’s public sector technology environment.

Key Responsibilities

Successful candidates will be responsible for:

• Providing 1st and 2nd level LAN and desktop technical support
• Installing and configuring new IT hardware and equipment
• Managing remote software deployment implementation and maintenance

• Supporting enterprise local IT systems and software resources
• Providing LAN and desktop advisory support to organizational clients
• Maintaining network infrastructure including desktops, servers, switches, LAN cabling and peripherals

• Resolving hardware and software incidents according to service level agreements (SLAs)
• Ensuring availability and continuous support of End User Computing services

Minimum Requirements

Applicants must possess:

• Grade 12 certificate
• National Higher Certificate in IT (NQF Level 5)
• A+ and N+ certification (either part of qualification or separate certification)

Required Experience

Candidates should have either:

• At least one year corporate experience in End User Support or Service Management

OR

• 1–2 years relevant experience supporting End User Computing Services and LAN Infrastructure environments

Relevant experience should include:

• Desktop support and troubleshooting
• LAN infrastructure maintenance
• Hardware and software support
• Server and switch maintenance
• Incident management and service support processes

Technical Competencies

Applicants should demonstrate knowledge of:

• Desktop operating systems and business applications
• Network cabling systems
• Telephony systems
• Security software and hardware
• LAN infrastructure principles and topology
• Internet protocols and services
• Routing and switching technologies
• ITIL framework
• IT procedures, policies and standards

Salary and Benefits

Successful candidates will receive a salary package ranging between: R257 888 – R386 832 per annum

Additional benefits include:

• Government sector IT work experience
• Exposure to enterprise-scale technology infrastructure
• Professional growth within South Africa’s public digital services environment
• Opportunity to work with national technology systems

How to Apply

Applications must be submitted through the official e-Government recruitment portal. Apply via:

Application Process

Applicants should follow these steps:

1. Register on the e-Government portal using ID and personal details
2. Complete registration using the one-time PIN sent after registration
3. Log in using registered username and password
4. Click Employment & Labour
5. Select Recruitment Citizen
6. Create or update profile
7. Browse available vacancies and submit application

Existing users can simply log in and apply directly.

Support and Enquiries

• For application support: Visit: eServices Government Portal
• Contact support via: Email: egovsupport@sita.co.za
• Call Centre: 080 1414 882

Important: CVs sent directly to support email addresses will not be considered.

Important Recruitment Information

Applicants should note:

• Preference will be given according to Employment Equity requirements
• Only shortlisted candidates will be contacted
• Late applications will not be considered

• Foreign qualifications must be evaluated by South African Qualifications Authority (SAQA)
• Appointment is subject to security clearance and qualification verification
• Recruitment agency CVs will not be accepted

• If applicants receive no response within two months after closing date, the application should be considered unsuccessful
• SITA reserves the right not to make an appointment

Why Apply for These SITA Jobs?

These positions offer a strong opportunity for IT professionals seeking experience in government technology infrastructure, network support, desktop support services, and enterprise IT operations.

Working with State Information Technology Agency provides exposure to critical public sector technology systems while building valuable long-term technical expertise.

Application Deadline

Closing Date: 17 June 2026

Interested applicants are encouraged to submit applications before the deadline through the official recruitment portal.