GTM Systems Administrator @Harvey

Overview

Harvey is seeking a GTM Systems Administrator to join the GTM Systems team. The role involves scaling the systems that power the sales pipeline and customer experience using AI tools and automation.

Key Responsibilities

• Work on various projects within the GTM Systems team focused on growth and customer support.
• Design and improve lead sourcing, enrichment, scoring, and routing systems.
• Configure and optimize Zendesk as the primary support platform.
• Contribute to Salesforce configuration, including lead routing and automation.
• Utilize AI to build and maintain systems, automations, and workflows.
• Integrate GTM and CS tools with other internal tools to ensure a unified customer view.
• Maintain data quality and compliance, documenting system architecture and processes.

Requirements

• 4-8+ years of experience in GTM Systems, RevOps, or similar roles.
• Proficiency in Salesforce and experience with Zendesk or vice versa.
• Hands-on experience with Clay and major enrichment providers.
• Demonstrated fluency in using AI tools for workflows and automation.
• Strong systems thinking and ability to design end-to-end data flows.
• Collaborative working style and strong documentation skills.

Benefits

Benefits details are not specified in the source.

Location

Remote role.

How to Apply

To apply for this position, please visit the application page.

Deadline

No deadline stated for applications.