Head of EA Operations @Harvey

Overview

The Head of EA Operations leads Harvey’s team of Executive Assistants, managing the function for the first time. This is a hands-on leadership role in a fast-scaling environment, aimed at providing consistent support to executives.

Key Responsibilities

• Lead Harvey's Executive Assistants as a coordinated team, managing EAs to VPs and setting standards for executive support.
• Oversee hiring for the team, matching assistants to executives with input from leadership.
• Establish shared expectations, service levels, and ways of working for the role, partnering with executives on performance and development.
• Ensure compensation fairness across the EA team, collaborating with leaders and HR teams.
• Manage global support coverage and staffing ratios, planning for new executive hires and market expansion.
• Provide interim support for new executives until their assistants are hired or when EAs are unavailable.
• Work with onboarding and IT teams to facilitate smooth transitions for new executives.

Requirements

• Experience managing Executive Assistants or executive-support professionals.
• Support experience with C-level and senior leaders, demonstrating the ability to earn their trust.
• Background in a high-growth, fast-scaling company.
• Strong operational instincts for building systems and managing confidential information.
• Cross-office and global team management experience.
• Excellent cross-functional leadership and executive communication skills.
• Ownership, speed, and accountability in project completion.

Benefits

Compensation ranges from $187,600 to $258,000 USD.

Location

New York (Remote role)

How to Apply

Interested candidates should apply directly through the company’s application portal.

Deadline

No deadline specified.