Inside Sales Representative (Berlin, Germany) @Figma

Overview

Figma is growing its team of passionate creatives and builders on a mission to make design accessible to all. The Inside Sales Representative role involves helping existing customers scale, managing requests, and closing deals from a large book of accounts.

Key Responsibilities

• Communicate with existing customer accounts through email, Zoom, and Ironclad about Figma’s platform and pricing.
• Close inbound sales requests for subscription expansions, including adding products or licenses, creating new instances, and upgrading to the Enterprise Plan.
• Manage inbound billing requests, such as processing renewals and changing payment terms/methods.
• Close targeted outbound account renewals.
• Qualify and handle inbound sales requests.
• Partner with Marketing to run proactive campaigns that maximize expansion/retention across all products.

Requirements

• Desire to build a career in Sales, aiming for Senior Inside Sales Representative and Account Executive roles at Figma.
• Strong technical aptitude with the ability to learn new products, processes, and policies.
• Collaboration across multiple teams, including Sales, Support, Billing, and Marketing.
• Curiosity and commitment to ongoing learning, adaptability, and a strong inner motivation to over-achieve.
• Fluency in English and German.

Benefits

Figma promotes a learning environment where growth is encouraged.

Location

This role can be held from Figma's Berlin hub.

How to Apply

Interested candidates are encouraged to apply.