Legal Engineer, Product Specialist (in-house) @Harvey

Overview

The role of Legal Engineer, Product Specialist at Harvey involves leveraging legal expertise to help customers integrate Harvey's AI solutions into their workflows, driving adoption and supporting long-term growth. This position requires collaboration with Customer Success Managers and Account Executives to enhance legal effectiveness and efficiency.

Key Responsibilities

• Build trusted relationships with law firm and in-house legal teams by understanding their workflows and providing tailored guidance for incorporating Harvey’s AI.
• Design and lead onboarding sessions, training workshops, and enablement programs to maximize the platform's value.
• Act as a strategic partner to identify expansion opportunities and support renewal efforts.
• Proactively identify and address obstacles to adoption through engagement and empathy.
• Provide actionable feedback on legal practice needs to product and engineering teams.
• Monitor usage trends and identify at-risk accounts or new opportunities.
• Contribute to customer-facing content such as training materials and use case guides.
• Support the credibility and brand of Harvey by delivering high-quality guidance.
• Travel may be required, including visits to customer and company offices.

Requirements

• Must be qualified in England & Wales.
• At least 3 years of experience practicing law at a top-tier law firm, with a focus on in-house or transactional work.
• Strong engagement skills and the ability to build credibility with decision-makers.
• Outstanding presentation skills for legal and executive audiences.
• Strong understanding of legal processes and challenges.
• Curiosity about the potential of AI to transform the legal industry.
• Sales or customer-facing experience is a plus, including law firm business development.
• Experience managing client matters and relationships is advantageous.

Benefits

Benefits information is not provided in the listing.

Location

This is a remote position, however, must be qualified in England & Wales.

How to Apply

For application details, please refer to the company's website or career page.

Deadline

No deadline stated.