Manager, Cross-Border Payment Operations @Brex

Overview

Brex is the intelligent finance platform that empowers companies to manage their spending and operations across more than 200 markets. The role of Manager, Banking Operations involves leading a team responsible for overseeing how money moves through the platform.

Key Responsibilities

• Lead a team of Banking Operations analysts, setting priorities and building a culture of accountability.
• Oversee payment monitoring across Fedwire, SWIFT, ACH, checks, and stablecoins.
• Build scalable operating frameworks for onboarding, quality assurance, and escalation management.
• Drive the adoption of AI tools to enhance team effectiveness and operational scale.
• Collaborate with Compliance, Legal, Product, Engineering, and external banking partners.
• Identify root causes for continuous improvement and refine procedures.
• Translate insights into reporting and actionable recommendations for leadership.

Requirements

• 5+ years of experience in banking operations or a related function with hands-on experience in high-risk money movement.
• 2+ years of direct people management experience.
• Practical fluency with AI tools and understanding of their application in operational contexts.

Benefits

The role offers a hybrid working environment with a minimum of three days in the office per week and the possibility of up to four weeks of fully remote work annually.

Location

This role is based in the United States, specifically the San Francisco office.

How to Apply

Interested applicants should apply through the company’s career page.

Deadline

No specific deadline stated.