Manager, Cross-Border Payment Operations @Brex

Overview

The Manager, Cross-Border Payment Operations at Brex will lead a team responsible for overseeing how money moves through the platform. The role emphasizes coaching analysts and developing effective operational standards in a hybrid work environment based in Sao Paulo, Brazil.

Key Responsibilities

• Lead a team of Banking Operations analysts by setting priorities and coaching performance.
• Oversee payment monitoring across Fedwire, SWIFT, ACH, checks, and stablecoins.
• Build scalable frameworks for onboarding and quality assurance.
• Advance Brex’s AI-native goals through thoughtful AI adoption.
• Partner with Compliance, Legal, Product, Engineering, and external banking partners to strengthen controls.
• Drive continuous improvement by identifying root causes and refining procedures.
• Translate frontline insights into actionable recommendations for leadership.

Requirements

• 5+ years of experience in banking operations, payments operations, or compliance operations.
• 2+ years of direct people management experience.
• Practical fluency with AI tools such as Claude, Hex, Granola, and Glean.

Benefits

Brex offers up to four weeks of fully remote work per year, in addition to a hybrid work model requiring a minimum of three coordinated days in the office per week.

Location

This role is based in Sao Paulo, Brazil.

How to Apply

Interested candidates should apply through the Brex careers page.