Mid-Market Account Executive, EMEA @Customer.io

Overview

Customer.io is expanding its sales team in EMEA and seeking motivated Mid-Market Account Executives. This role involves full-cycle sales, representing Customer.io to prospective customers and driving growth within the mid-market segment.

Key Responsibilities

• Build and manage a pipeline through self-sourced and SDR-supported leads to drive new customer acquisition.
• Lead the sales process from prospecting and discovery through demo and closing for deals typically under $50,000 ACV.
• Conduct discovery calls to understand customer business challenges and goals.
• Work closely with the SDR team for lead quality feedback and collaborate with Customer Success and Technical Support for a smooth hand-off post-sale.
• Own and report on individual sales metrics, including pipeline status and progress towards targets.
• Engage in consistent cold and warm outreach to build and maintain a healthy top-of-funnel pipeline.
• Nurture relationships within mid-sized accounts to uncover business needs and drive growth opportunities.

Requirements

• 2+ years of experience in full-cycle B2B SaaS or MarTech sales, handling mid-market accounts.
• Proven success in new customer acquisition and closing deals within the B2B SaaS space, preferably MarTech.
• Familiarity with MEDDPICC or a similar framework that supports consultative selling.
• Excellent written and verbal communication skills.
• Strong ability to identify customer business needs and position relevant solutions effectively.
• Primarily handles mid-market accounts with shorter sales cycles and lower ACV deals.
• Works closely with the SDR team for lead generation.

Benefits

• Compensation package of $95,000 base + $95,000 variable for a total of $190,000 OTE USD, subject to market rate adjustment.
• 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family.
• 16 weeks paid parental leave.
• Unlimited PTO.
• Stipends for remote work and wellness.
• Professional development budget.

Location

EMEA Remote, with candidates required to be located in the UK or Ireland.

How to Apply

Interested candidates can apply by contacting jobs@customer.io.