Overview

The Operations Officer will provide comprehensive operational support to program activities, ensuring efficient and compliant delivery of humanitarian assistance.

Key Responsibilities

Implement procurement processes in line with Mercy Corps policies and donor regulations.
Support staff in preparing clear purchase requests and documentation.
Collect vendor quotations and ensure fair, transparent bidding processes.
Conduct regular market surveys and supplier evaluations.
Maintain procurement records and ensure proper documentation.
Monitor vendor payments and follow up on pending transactions.
Support asset tracking, tagging, and inventory control.
Conduct periodic asset verification and ensure proper maintenance.
Report damaged or missing equipment to management.
Maintain accurate inventory records for office and field assets.
Support fleet management operations, including vehicle tracking and maintenance.
Maintain office filing systems and manage correspondence.
Support office operations, including supplies, logistics, and guest coordination.
Ensure proper storage, tracking, and movement of commodities.
Provide operational support to deep field offices (procurement, logistics, admin).
Ensure adherence to organizational policies and donor requirements.

Requirements

Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field.
Minimum of 3–5 years of experience in operations, procurement, logistics, or supply chain.
Experience working with NGOs or donor-funded programs is highly preferred.
Strong analytical, organizational, and negotiation skills.
Excellent communication and interpersonal abilities.
Proficiency in Microsoft Office applications.
Fluency in written and spoken English required.