Presales Engineer (German Speaking) @Twilio

Overview

The role of Presales Engineer at Twilio is focused on enabling customers to build the future of communications. The position plays a critical part in the sales team, driving technical discovery and building customer trust.

Key Responsibilities

• Partner with Account Executives to execute pre-sales activities including opportunity qualification and demonstrations.
• Guide customers on how to use Twilio’s APIs and recommend best-practice solutions.
• Establish yourself as a trusted advisor by leading technical discovery to design and present innovative solutions.
• Build and present engaging customer product demonstrations showcasing Twilio’s Communication Products.
• Identify and solve problems for customers and within the organization.
• Contribute to the Twilio Presales Engineering community through knowledge sharing and mentoring less experienced Presales Engineers.

Requirements

• 8+ years of pre-sales experience with complex technical products or 10+ years in customer-facing roles related to technical products.
• Excellent communication and presentation skills.
• Ability to understand customer communications needs and guide them to technical solutions.
• Previous software development experience or knowledge in areas such as Backend (Java, C#, Node.js, Python, PHP) and Web development (JavaScript, HTML/CSS).
• Experience building with REST APIs.
• Familiarity with Telecom, SIP, Contact Center, or Security.
• Bachelor’s or Master’s degree in a technical discipline or equivalent practical experience.
• Proficient in German.

Benefits

Twilio offers competitive pay, generous time off, healthcare, a retirement savings program, and more. Benefits may vary by location.

Location

This role is remote-based in the UK, Ireland, or Spain.

How to Apply

Interested candidates should apply through the provided application portal.

Deadline

No deadline specified.