Principal Product Manager (Strategic Account Interactions) - Security Solutions @Elastic

Overview

The role involves serving as a Principal Product Manager for Elastic Security, focusing on the company's most strategic enterprise customers.

Key Responsibilities

• Own the enhancement request pipeline across multiple strategic enterprise accounts, ensuring requests are prioritized and responded to effectively.
• Translate customer requirements into successful products based on customer pain points and overarching product direction.
• Engage with senior customer stakeholders, delivering updates and managing expectations.
• Prioritize customer-sourced requirements using structured frameworks; ensure clarity and feasibility of requirements.
• Create artifacts to provide visibility into the enhancement request process, advocating for customer needs while maintaining a balanced roadmap.

Requirements

• 7–10 years of product management experience, particularly in B2B enterprise software.
• Hands-on knowledge in security operations, with the ability to discuss technical aspects credibly.
• Experience managing enhancement requests at scale across multiple enterprise accounts.
• Excellent communication and leadership skills, comfortable engaging with C-suite stakeholders.
• Technical credibility, with a strong focus on writing actionable product specifications.
• Experience operating at the intersection of Product, Sales, Customer Success, and Engineering.
• Structured thinking and a bias for closure in problem-solving.
• Familiarity with using AI tools to manage workflows efficiently.

Benefits

• Competitive pay based on performance.
• Health coverage for employees and their families.
• Flexible working locations and schedules.
• Generous vacation days.
• Matching donations and volunteer project hours.
• Minimum of 16 weeks of parental leave.

Location

This is a remote-first role with travel up to 50% to support strategic accounts.

How to Apply

To apply, please visit Elastic's career page or send your resume via email.