Principal Software Engineer - Identity Graph @Twilio

Overview

The role of Principal Software Engineer at Twilio involves leading the technical direction for a new initiative focused on building an Identity Graph. Twilio is a remote-first company dedicated to providing innovative communication solutions to businesses globally.

Key Responsibilities

• Own the technical vision and system architecture for the Identity Graph, selecting optimal technology stacks.
• Design, implement, and maintain high-performance synchronous read models for real-time risk decision-making.
• Build complex data pipelines for multi-cadence hydration and batch enrichment.
• Ensure strict privacy and PII handling from day one.
• Collaborate with product and engineering leadership to manage project expectations and scope.
• Execute with a bias for action, breaking down undefined problems and clarifying boundaries.
• Establish standards for production quality, resilience, and observability for a large-scale distributed graph platform.
• Mentor and elevate the technical capabilities of the engineering team.

Requirements

• 8+ years of experience with high-scale distributed systems and graph databases.
• Strong programming skills in a modern language with proven best practices.
• Experience owning system architecture and leading cross-functional engineering teams.
• Proven ability to manage ambiguity and turn concepts into actionable MVPs.
• Excellent communication skills for managing stakeholder expectations.
• Bachelor’s degree in Computer Science or related field.
• Ability to work non-standard hours as necessary.

Benefits

Twilio offers competitive pay, generous time off, parental and wellness leave, healthcare, and retirement savings options. Specific offerings vary by location.

Location

This role is remote within the US.

How to Apply

Interested candidates should apply through Twilio's official application process.

Deadline

No specific deadline stated.