Overview
The Revenue & Billing Analyst will manage the financial aspects of TestGorilla's customer lifecycle, including billing, accounts receivable, and collections. The role is part of a small, AI-empowered Finance team, engaging directly with senior finance leaders.
Key Responsibilities
- Own customer billing processes including invoicing, subscription changes, payment queries, refunds, and corrections.
- Manage accounts receivable and collections, resolving disputes with customers.
- Identify and address recurring billing issues by improving underlying processes.
- Perform reconciliations across billing, payments, and reporting, producing movement reports and analyses.
- Enhance Finance automations related to AR and billing processes.
- Support changes in billing platforms and pricing with a finance perspective.
Requirements
- Passionate about TestGorilla's mission.
- Excellent written and verbal communication skills in English.
- Experience in customer billing, accounts receivable, and collections, including resolving complex issues.
- Solid skills in reconciliation and data accuracy.
- Proficient in Excel or Google Sheets.
- Track record of process improvement using AI and automation.
- At least four years of relevant experience is preferred.
Benefits
- Competitive compensation between €43,440 and €54,300 per year + Share Appreciation Rights (SARs).
- Remote work with flexible hours.
- €1,000 remote work budget each year, or up to €2,000 for laptop purchases.
- 3.5% L&D budget per year for career development.
- Caregiver-friendly policies including paid parental leave and tailored return-to-work plans.
- Unlimited and flexible time off policy.
Location
EMEA+ Time Zone (UTC 0:00~UTC+08:00), with at least 5 hours daily overlap with the UK-based Finance team.
How to Apply
Interested candidates are invited to apply through the TestGorilla application process which includes an assessment.
Deadline
No deadline stated.