Senior Engineering Manager (L5) @Twilio

Overview

Twilio is shaping the future of communications through innovative solutions. The Senior Engineering Manager will lead the Segment Data platform/pipelines team, focusing on building and scaling systems that process data efficiently.

Key Responsibilities

• Own and deliver robust, high-scale routing experiences for Data platforms & pipelines for Twilio Segment.
• Champion team growth and success, prioritizing mentorship and individual development.
• Architect and operate always-available, complex distributed systems in cloud environments.
• Guide technical decisions, articulating trade-offs between cost, performance, and reliability.
• Advocate for agile processes, continuous integration, and robust automation.
• Translate complex technical strategies into actionable plans for diverse stakeholders.

Requirements

• 14+ years of engineering experience with a 5+ year proven track record managing software teams.
• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• Proven experience managing multiple workstreams within the team.
• Technical depth in distributed systems, high-scale ingestion, and cloud-native architecture.
• Hands-on experience with high-scale messaging/streaming systems and processing engines.
• Excellent communication, problem-solving, and operational excellence skills.
• Experience with AI-centric engineering mindset and mentorship on AI-enabled platforms (preferred)

Benefits

Twilio offers competitive pay, generous time off, parental and wellness leave, healthcare, and a retirement savings program. Offerings may vary by location.

Location

This role is remote and based in India, specifically within Karnataka, Tamil Nadu, Telangana, Maharashtra, or Delhi.

How to Apply

Interested candidates are encouraged to apply through Twilio’s job posting portal.