Senior Manager, Corporate IT @Drips

Overview

Drips is seeking a Senior Manager, Corporate IT to lead and grow its Corporate IT function. This hands-on leadership role involves managing a team of IT professionals and overseeing corporate IT operations and internal technology services.

Key Responsibilities

• Lead, manage, and grow a team of IT professionals, ensuring exceptional customer service.
• Administer core IT stack, including Microsoft 365 and identity management tools.
• Mature IT governance processes and manage identity lifecycle across business systems.
• Support InfoSec on security and compliance programs.
• Drive ticket deflection and AI automation to enhance efficiency.
• Report on IT operations and maintain regular corporate IT operating cadence.

Requirements

• 8+ years of IT experience, with 3+ years in a managerial role.
• Hands-on experience with Microsoft 365, identity management, and ITSM platforms.
• Experience building IT governance and compliance programs in a regulated environment.
• Skills in driving ticket deflection and AI automation.
• Strong communication skills and ability to partner across functions.
• Experience with GenAI tools in a corporate technology setting.
• Vendor management and IT budget experience.

Benefits

Details on benefits are not provided in the source.

Location

Remote

How to Apply

To apply for this position, please visit the company's application page.

Deadline

No specific deadline is mentioned.