Senior Product Operations Manager @Harvey

Overview

The Senior Product Operations Manager role at Harvey involves connecting Product, Engineering, and Go-to-Market teams, transforming strategy into execution throughout the product lifecycle. This position focuses on building and scaling systems that empower product teams to make informed decisions and drive measurable impacts for law firms and in-house legal teams adopting AI.

Key Responsibilities

• Ensure product teams have necessary information for decision-making by building and maintaining Voice of Customer systems.
• Create and measure product success and user impact through analytics dashboards and clear KPIs.
• Establish engagement points throughout the product lifecycle, from alpha testing to post-launch.
• Streamline decision-making processes and improve prioritization across teams.
• Enhance product development processes and maintain operational systems that support scalability.
• Drive collaboration across Product, Engineering, Marketing, Sales, and Customer Success teams.
• Coordinate roadmap planning and maintain transparency across stakeholders.
• Facilitate Early Access Programs and coordinate product launches systematically.

Requirements

• 5+ years in Product Operations, Product Management, or a similar role within a high growth tech or SaaS environment.
• Experience in building and scaling processes and programs from scratch.
• Familiarity with AI-native products and experiences where model quality matters.
• Ability to translate complex data into actionable insights for roadmaps.
• Proven capacity to align teams across Product, GTM, and Engineering without direct authority.
• Hands-on experience in launch coordination and managing customer feedback loops.
• Effective at navigating ambiguity and creating clarity in complex scenarios.

Benefits

Competitive compensation range of $155,400 - $233,200 USD.

Location

Remote within the United States.

How to Apply

Applicants are encouraged to apply through the company career page.

Deadline

No specific deadline mentioned.