Senior Revenue Operations Manager, Global Commercial Expansion @Fivetran

Overview

The Senior Revenue Operations Manager, Global Commercial Expansion at Fivetran will play a pivotal role in driving revenue growth across the existing customer base in the Commercial segment. This position focuses on delivering operational rigor, forecasting discipline, and data-driven insights to enhance retention and growth.

Key Responsibilities

• Act as the business and operational partner to the VP of Commercial Expansion, translating business goals into clear operational plans.
• Identify business challenges and opportunities through data analysis and stakeholder interviews.
• Execute solutions and measure their impact.
• Lead operational cadences like pipeline inspection and forecast calls.
• Ensure key post-sales systems and tools meet operational needs.
• Utilize AI to drive revenue and reduce churn.
• Communicate collaboratively with all levels within the organization.
• Prioritize high-visibility initiatives across stakeholders.
• Partner with Marketing, Analytics, GTM Enablement, Product, and Finance leaders.
• Act as a key escalation point for operational blockers.

Requirements

• 4+ years of experience in revenue operations, sales operations, or GTM operations, with at least 2 years in post-sales, renewal, or expansion.
• Experience supporting commercial or mid-market sales organizations at a SaaS company.
• Understanding of SaaS expansion and retention metrics.
• Entrepreneurial mindset with a track record in data-driven decision-making.
• Strong problem-solving skills and ability to structure ambiguous problems.
• Proficient with Salesforce, Gainsight, Looker, Tableau or equivalent data reporting platforms.
• Analytical skills with proficiency in Excel and BI tools.

Benefits

• 100% employer-paid medical insurance.
• Generous paid time-off policy, parental leave, and holidays.
• RSU stock grants.
• Professional development and training opportunities.
• Company virtual events and team-building activities.
• Monthly cell phone stipend.
• Mental health support platform access.

Location

This is a full-time position based out of Denver. The hybrid work model offers a blend of remote flexibility and in-person collaboration, requiring two days in the office each week.

How to Apply

Please submit your application through the Fivetran career page.

Deadline

Not specified.