Software Engineer L2 - Cloud Infrastructure @Twilio

Overview

The role involves working as a Software Engineer L2 at Twilio, focusing on Cloud Infrastructure. It emphasizes evolving and maintaining fundamental Compute infrastructure while collaborating with a skilled team to enhance system capabilities.

Key Responsibilities

• Collaborate with Tech Leaders, Architects, and other Engineers to develop solutions for complex problems in distributed computing and infrastructure management.
• Automate solutions for operational issues, including monitoring, performance planning, and disaster response.
• Participate in an on-call rotation to support critical infrastructure.
• Ensure high-quality implementation by applying Infrastructure as Code industry standards.
• Author and review design documents, runbooks, and service documentation while maintaining good records of system changes.
• Apply Agile methodologies to continuously deliver value to customers.
• Act as the point of contact for legacy and new Compute system components.

Requirements

Required

• 2+ years of experience in AWS Cloud infrastructure management, preferably backend/infrastructure-focused.
• Strong knowledge of ASG (Auto Scaling Groups) to design, implement, and support scalable cloud-native environments.
• Experience with hardened base AMIs and AL23.
• Proficiency in one or more programming languages, such as Java or Python.
• Proficient in shell scripting to enhance operational efficiency.
• Ability to work independently with global teams to develop and operate the Twilio Infrastructure Platform.
• Knowledge of container-based application/services.

Desired

• Familiarity with deployment tools and frameworks, such as infrastructure as code and continuous deployment processes.
• Operational experience in complex distributed systems, including familiarity with SLO/SLAs for high availability and reliability.
• Exposure to File Integrity Monitoring (FIM) tools and compliance frameworks.
• Knowledge of Kubernetes.
• Experience with Claude AI or similar technologies.

Benefits

Working at Twilio offers competitive pay, generous time off, parental and wellness leave, and healthcare benefits. Offerings can vary by location.

Location

This role is remote but not eligible for hiring in San Francisco, CA, Oakland, CA, San Jose, CA, or nearby areas.

How to Apply

Interested candidates should apply directly through the Twilio career page.

Deadline

No specific deadline stated.