VIP Relationship Manager @Blockchain.com

Overview

The role involves being a VIP Relationship Manager at Blockchain.com, a global company in the cryptocurrency sector. This senior position is designed for relationship builders who thrive in a consultative sales environment, focusing on high-net-worth clients.

Key Responsibilities

• Own and manage a portfolio of high-net-worth and top-revenue VIP clients.
• Act as the primary point of contact for clients across onboarding, account support, product adoption, and portfolio growth.
• Drive upsell and cross-sell across the VIP product suite.
• Conduct structured discovery conversations to understand client goals and trading patterns.
• Collaborate with various internal teams to ensure seamless client experiences.
• Maintain accurate records of client activity within CRM.
• Create and manage communication channels for client engagement.
• Stay updated on crypto market trends and products.
• Provide regular performance updates on client portfolios and strategic opportunities.

Requirements

• Experience in relationship management within financial services or fintech.
• Success in upselling complex financial products to high-value clients.
• Strong commercial mindset and high emotional intelligence.
• Experience with CRM platforms and real-time communication tools.
• Interest in digital assets and crypto markets.
• Self-starter mentality with the ability to manage business independently.

Benefits

• Competitive salary and equity options.
• Work from Anywhere Policy for up to 20 days a year.
• Unlimited vacation policy.
• Apple equipment provided.
• Flexible work culture.

Location

This is a role based in London, with mandatory in-office presence four days per week, along with remote work flexibility.

How to Apply

Please submit your application via the company career page.