Virtual Retail Banking (VRB) Role at Sterling Bank @Sterling Bank

🏦 Job Opportunity Virtual Retail Banking (VRB) Role at Sterling Bank

Sterling Bank is currently recruiting qualified candidates for the position of Virtual Retail Banking (VRB) Officer at its Oregun location. This is an excellent opportunity for individuals looking to build a career in the banking sector, particularly in customer engagement and virtual banking services.

📍 Location: Oregun (VRB Office)

The bank is specifically seeking candidates who meet strict eligibility criteria, making it important for interested applicants to carefully review the requirements before applying.

🎯 Requirements

• Minimum qualification: OND (Ordinary National Diploma) in Mass Communication or any related course
• Candidates with HND or B.Sc. degrees are NOT eligible to apply
• Must have 1–2 years of relevant work experience
• Must be fluent in Hausa (spoken communication is essential for the role)
• Strong communication and interpersonal skills
• Ability to engage customers effectively and provide excellent service

💼 Role Overview
The Virtual Retail Banking Officer will be responsible for handling customer interactions through digital and virtual channels. This includes responding to inquiries, resolving complaints, promoting banking products, and ensuring a seamless customer experience.

The role requires candidates who are confident, customer-focused, and able to communicate clearly, especially in Hausa, as this is a key requirement for engaging with a specific customer base.

💰 Salary & Benefits

• Monthly Salary: ₦207,000
• Health Maintenance Organization (HMO) coverage
• Pension contributions
• Structured training and career development opportunities

This position offers not only a competitive salary but also a pathway to grow within the banking industry through continuous learning and hands-on experience.

📌 Important Note
Only candidates who strictly meet the OND qualification requirement should apply. Applicants with higher qualifications (HND/B.Sc.) will not be considered for this role.

📩 How to Apply
Interested and qualified candidates should apply using the link below:

Early application is strongly advised, as only shortlisted candidates will be contacted.

This is a great opportunity for OND holders seeking to gain valuable experience in the financial sector while working in a structured and professional environment.

Application Link