Account Manager @WorkOS

Overview

WorkOS is a company focused on building modern developer tools and APIs to assist organizations in becoming Enterprise Ready. The role of Account Manager is crucial for managing expansion within complex accounts and driving adoption of the WorkOS platform.

Key Responsibilities

• Own a book of strategic accounts end to end, focusing on retention, renewal, and expansion targets.
• Build and execute account growth plans, mapping the organization, identifying unadopted products and untapped teams.
• Proactively surface expansion opportunities by understanding each customer's product roadmap and growth plans.
• Lead commercial conversations from initial opportunity through pricing, negotiation, and close.
• Drive adoption of the full WorkOS platform across new teams and geographies.
• Partner with Sales, Support, and Engineering teams to remove technical blockers.
• Run executive business reviews to connect WorkOS usage to customer outcomes.
• Forecast accurately and maintain pipeline hygiene across your accounts.
• Feed structured expansion signals back to Product.
• Help build playbooks, content, and processes for scaling the team.

Requirements

• 5+ years in account management, customer success, or sales at an enterprise level.
• Track record of growing existing accounts and meeting expansion targets.
• Strong product sense and energy for solving technical customer problems.
• Ability to lead complex integration and architecture conversations.
• Familiarity with APIs and SQL.
• Strong written and verbal communication skills.
• Commercial instincts and operations-savvy mindset.
• Strong organizational skills and a self-starting attitude.

Benefits

• 401k matching
• Competitive Equity
• Healthcare, dental, and vision coverage
• 20 days paid vacation + 10 holidays + unlimited sick leave
• 12 weeks fully paid parental leave
• Fitness and wellness stipends

Location

United States & Canada (Fully Remote)

How to Apply

Please inquire directly with our recruiting team for application details.