Commercial Relationship Management Officer @Wema Bank Plc

Overview

This opportunity offers candidates the chance to work as a Commercial Relationship Management Officer at Wema Bank Plc, engaging in sales management, risk management, financial management, customer service, and people management.

Key Responsibilities

• Execute branch commercial sales strategies based on local market conditions.
• Drive customer acquisition and grow business volumes.
• Cross-sell bank products and services effectively.
• Maintain strong relationships with existing and prospective clients.
• Conduct presentations and client visits to promote offerings.
• Collaborate with marketing to align sales efforts.
• Turn service recovery into business opportunities.
• Assess lending risks in line with the bank’s risk appetite.
• Ensure strict adherence to KYC and compliance policies.
• Analyze collateral and loan documentation.
• Resolve customer complaints efficiently.
• Maintain complete and valid portfolio documentation.
• Analyze financial statements and cash flow forecasts.
• Evaluate loan applications and creditworthiness.
• Support growth in deposits, loans, and overdrafts.
• Maintain high service delivery standards.
• Resolve complaints and prevent recurrence.
• Provide tailored financial solutions to clients.
• Work collaboratively with team members.
• Promote a positive and high-performance culture.
• Demonstrate leadership and uphold company values.

Requirements

• Minimum of a First Degree in any discipline.
• 3–8 years relevant experience (Sales/Marketing preferred).
• Professional certification (e.g., CIBN) is an added advantage.
• Strong interpersonal and communication skills.
• Digitally savvy with strategic thinking ability.
• Excellent problem-solving and customer service orientation.
• Ability to lead and work effectively in a team.

Benefits

• Competitive salary and performance bonuses.
• Work-from-home flexibility (role-dependent).
• Continuous learning and development support.
• Positive and collaborative work environment.

How to Apply

Interested and qualified candidates can apply for the Commercial Relationship Management Officer positions by clicking the appropriate link:

• Lagos Island
• Lagos Mainland
• Kano
• Abuja
• South-West
• South-East
• Midwest
• South-South

Deadline

Not Specified