Enterprise Sales Engineer, Public Sector @Sierra

Overview

Sierra is a leading platform for customer-facing AI agents, partnering with major brands to enhance customer service and business growth. The role of Enterprise Sales Engineer focuses on supporting the public sector team with technical expertise in sales processes for government customers.

Key Responsibilities

• Own the end-to-end technical pre-sales process for government institutions, including scoping customer use cases and articulating business value.
• Collaborate cross-functionally with Sales, Product, and Agent Engineering teams to drive go-to-market functions.
• Understand customer needs and provide technical leadership in early conversations to support AI solutions.
• Partner with industry leaders to build and expand the public sector team, including strategy and product components.

Requirements

• 5-7+ years in Sales Engineering or Solutions Engineering, with at least 2 years supporting government customers.
• Experience in demo building and presenting to clients within the go-to-market framework.
• Strong relationship-building skills with executives and technical leaders.
• Familiarity with the sales process for public sector customers, including knowledge of FedRAMP and government authorization processes.
• Ability to connect customer business problems with technical solutions, addressing both technical and non-technical audiences.
• Bachelor's degree or equivalent professional experience; preference for candidates with a background in Computer Science.

Benefits

• Flexible (unlimited) paid time off.
• Medical, dental, and vision coverage for employees and their families.
• Life insurance and disability benefits.
• Retirement plan dependent on location.
• Parental leave and fertility benefits.
• Complimentary lunch and snacks.
• Discretionary benefit stipend.
• Unique perks, including free alphorn lessons.

Location

Remote role with a preference for candidates located in the United States.

How to Apply

Interested candidates can apply through the company's application portal.