Overview
Render is seeking a Forward Deployed Engineer to work closely with strategic customers on their cloud platform for AI-native applications. The role involves providing technical partnership and support to top accounts and guiding high-growth startups in onboarding to Render's services.
Key Responsibilities
- Work closely with Render's top accounts as their dedicated technical partner, offering concierge service across architecture reviews and migration planning.
- Run scoped onboarding intensives for high-growth startups, overseeing the entire process from intake to execution.
- Lead database engagements, focusing on Postgres architecture, performance tuning, and data migrations.
- Drive activation and expansion in strategic accounts, turning credit grants into sustained production adoption.
- Maintain ongoing technical relationships, including architecture reviews and incident follow-ups.
- Develop the Forward Deployed Engineer playbook, establishing criteria and engagement templates.
- Act as a feedback channel to product and engineering from customer experiences.
- Collaborate with Account Managers and Customer Engineers for smooth handoffs post-engagement.
Requirements
- 8+ years in a customer-facing engineering role, such as forward deployed or solutions engineering.
- Strong software engineering skills with the ability to write production-quality code.
- Expertise in cloud infrastructure, including containers, CI/CD, and production workloads.
- Deep knowledge of Postgres and database management.
- Fluency with AI tools and understanding of LLM application architectures.
- Excellent communication skills across various organizational levels.
- Self-directed and comfortable with ambiguity.
- Commercial awareness of how technical success correlates with business outcomes.
Benefits
- 4 weeks of paid vacation.
- 14 weeks of fully paid parental leave.
- Long-term disability, life insurance, and 401K plans.
- 100% employer-paid medical coverage, with 99% for dental and vision.
- Monthly lifestyle stipend for wellness and hobbies.
- Monthly cell phone and internet subsidy.
- Commuter benefits for Bay Area employees and home office stipends for remote workers.
- Continuous learning benefits.
Location
Remote (US/Canada)
How to Apply
Interested candidates are encouraged to apply through the Render application process.