Inside Sales Representative (Singapore) @Figma

Overview

The role of Inside Sales Representative at Figma involves supporting existing customers by managing sales requests and closing deals from a large book of accounts. The position is focused on fostering customer relationships and understanding Figma's product platform, contributing to personal development in Tech SaaS Sales.

Key Responsibilities

• Communicate with existing customer accounts about Figma’s platform and pricing.
• Close inbound sales requests for expanding subscriptions, including adding products and licenses or upgrading to the Enterprise Plan.
• Manage inbound billing requests, such as processing renewals and altering payment terms/methods.
• Close targeted outbound account renewals.
• Qualify and handle inbound sales requests.
• Collaborate closely with cross-functional partners in Sales, Support, Billing, and Marketing.

Requirements

• Desire to build a career in Sales, working towards Senior Inside Sales Rep and AE roles at Figma.
• Proficient organizational and time-management skills, with a proven ability to prioritize tasks effectively.
• Strong technical aptitude and ability to learn new products, processes, and policies.
• Curiosity and commitment to ongoing learning, adaptability to change, and strong motivation to exceed goals.
• Proven ability to initiate tasks independently and respond positively to feedback.

Preferred qualifications include:
• B2B SaaS experience
• Customer-facing Sales/Support experience

Benefits

Figma values growth and development, encouraging applicants who may not meet 100% of the qualifications to apply.

Location

This is a full-time role based in Figma's Singapore hub.

How to Apply

Interested candidates should submit their applications through the designated process at Figma.