Manager, Solutions Engineering, MM @1Password

Overview

The Manager, Solutions Engineering at 1Password will lead a team that supports commercial customers and channel-led opportunities across North America. This role focuses on guiding technical discovery, shaping solutions, and partnering with Sales in a fast-paced, dynamic environment.

Key Responsibilities

• Lead and support a team of Solutions Engineers across customer engagements.
• Establish consistent approaches to discovery, solution design, and technical validation.
• Partner with Sales to shape account strategy and advance opportunities.
• Coach team members through complex customer conversations.
• Utilize customer feedback and engagement metrics to enhance team performance.
• Foster practical use of AI and collaborate with other teams for insights.

Requirements

• Experience in Solutions Engineering or a related role supporting consultative sales cycles.
• Proven track record of leading or mentoring technical teams.
• Strong channel experience with Managed Service Providers (MSPs) and Value-Added Resellers (VARs).
• Technical foundation in identity and security technologies.
• Familiarity with sales methodologies like MEDDPICC.
• Experience with AI tools and automation for improving technical processes.
• Knowledge of application programming interfaces (APIs) and automation platforms.

Benefits

• Competitive salary and commission eligibility.
• Participation in benefits program including health, dental, and retirement options.
• Generous paid time off and equity grants.
• Support for volunteer days and peer-to-peer recognition programs.

Location

This is a remote opportunity available for candidates based in the United States or Canada.

How to Apply

Please submit your application through the 1Password careers page.