Presales Engineer (German speaker) @Twilio

Overview

The role of Presales Engineer at Twilio involves enabling customers to build future communication solutions as part of the sales team. This remote position is aimed at the DACH region and requires proficiency in German.

Key Responsibilities

• Partner with Account Executives to execute pre-sales activities such as opportunity qualification and demonstrations.
• Guide customers to success by leading technical and product sales, recommending best-practice solutions, and advising on Twilio’s APIs.
• Build trust with customers by understanding their technical needs and crafting innovative solutions.
• Present engaging product demonstrations to showcase Twilio’s capabilities to diverse stakeholders.
• Identify and solve problems for both customers and within the organization.
• Contribute to the Presales Engineering community through knowledge sharing and mentoring.

Requirements

• 8+ years of pre-sales experience with complex technical products or 10+ years in technical support with customer-facing roles.
• Excellent communication and presentation skills.
• Experience in software development and familiarity with relevant technologies, including backend languages and web development.
• Previous experience in Telecom, SIP, Contact Center, or Security is preferred.
• Proficient German speaker.
• Bachelor’s and/or Master’s degree in a technical discipline or equivalent experience.

Benefits

Twilio offers competitive pay, generous time off, parental and wellness leave, healthcare, and a retirement savings program, among others.

Location

This is a remote position available to candidates based in Spain or the broader DACH region.

How to Apply

Interested candidates should apply thorough the Twilio careers page.

Deadline

No specific deadline stated.