Principal Presales Engineer (German speaker) @Twilio

Overview

Twilio is seeking a Principal Presales Engineer with a focus on the DACH region. This role is instrumental in enabling customers to build future communications solutions while ensuring technical and product success.

Key Responsibilities

• Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concepts, RFPs, design documentation, and technical presentations.
• Lead technical and product sales, recommending best-practice solutions and guiding customers on utilizing Twilio’s APIs.
• Establish trust with customers by understanding their technical needs and presenting innovative solutions.
• Build and present engaging product demonstrations of Twilio’s Communications products.
• Demonstrate problem-solving skills and contribute to the presales engineering community.
• Mentor less experienced Presales Engineers.

Requirements

• 8+ years of experience in pre-sales selling complex technical products or 10+ years in a technical support role with customer interaction.
• Excellent communication and presentation skills.
• Experience in software development with knowledge of backend (Java, C#, Node.js, Python, PHP) and web development (JavaScript, HTML/CSS, React, Vue.js, Angular).
• Experience with REST APIs, Telecom, SIP, Contact Centers, or Security.
• Ability to speak German fluently.
• Bachelor’s or Master’s degree in a technical discipline or equivalent experience.

Benefits

Twilio offers competitive pay, generous time off, parental and wellness leave, healthcare, and a retirement savings program among other benefits.

Location

This is a remote role open to candidates in Spain.

How to Apply

Interested candidates are encouraged to apply through official Twilio channels.