Principal Solutions Architect, Professional Services (West Coast Preferred) @Docker

Overview

Docker is launching a Professional Services organization to accelerate customer success, reduce time-to-value, and drive enterprise adoption for agentic workloads. As a Principal Solutions Architect, you will play a critical role in building and scaling this function, working with senior leadership across various departments while serving as a trusted advisor to enterprise customers.

Key Responsibilities

• Build and scale the Professional Services practice by developing reference architecture patterns for Docker's core use cases.
• Translate reference architectures into customer-facing technical collateral and success patterns to improve delivery consistency.
• Collaborate with product, marketing, and revenue teams to align services with Docker's AI platform roadmap.
• Act as a trusted advisor to enterprise customers on adopting modern patterns for containerization and AI workflows.
• Lead technical discovery and architecture engagements for enterprise integration.
• Drive alignment and decision-making across multiple stakeholders and teams.

Requirements

• 7+ years as a Professional Services Solution Architect or similar role at a SaaS company or consulting firm.
• Experience with self-hosted and air-gapped deployment architectures.
• Enterprise integration experience across Identity Providers and federated identity protocols.
• Knowledge of Model Context Protocol (MCP) and its application to agentic AI toolchains.
• Hands-on experience with AI/ML workflows and Docker's AI platform roadmap.
• Deep understanding of container and software supply chain security.
• Excellent facilitation and stakeholder management skills.
• Recognition by enterprise customers as a strategic technical advisor.

Benefits

• Remote-first by design with flexibility in managing your schedule.
• Generous PTO and designated wellness days.
• Home office support and technology stipend.
• Annual learning and development stipend.
• 16 weeks of paid parental leave after six months of employment.
• Equity for all full-time employees.
• Comprehensive benefits vary by country.

Location

Remote (Canada preferred)

How to Apply

Please visit Docker's career page to apply for the position.

Deadline

No deadline specified.