Revenue Technology Analyst @GitLab

Overview

As a Revenue Technology Analyst on GitLab's Revenue Technology team, you will support and maintain the tech stack that powers their go-to-market teams, partner with various departments to identify process gaps, and translate business needs into technical solutions.

Key Responsibilities

• Support execution of the technical roadmap for the revenue lifecycle across a 10+ tool tech stack.
• Maintain a consistent business rhythm for end users, including provisioning, user support, troubleshooting, and ongoing maintenance.
• Support stakeholder requests and communication across the revenue technology stack.
• Identify gaps in processes, integrations, and automations; recommend improvements and assist with implementation.
• Coordinate with vendors for revenue technology tools, including procurement and quarterly business reviews.
• Collaborate with cross-functional teams to support effective tool implementation and reporting definitions.
• Build and maintain reporting and dashboards within revenue tools to improve efficiency.
• Document workflows and troubleshooting guides to enable self-service support in a remote environment.
• Leverage internal AI solutions to automate and streamline processes across GTM workflows.

Requirements

• Experience in Sales Operations, Revenue Operations, Customer Success Operations, or related fields supporting go-to-market teams.
• Hands-on experience with at least two revenue or sales tools such as Gong, Clari, Outreach, or ZoomInfo.
• Understanding of systems integrations, automations, permissions, and data management concepts.
• Experience leveraging AI in workflows to accelerate productivity.
• Ability to identify gaps in processes and implement practical improvements.
• Strong analytical and problem-solving skills.
• Clear communication skills and ability to collaborate across multiple teams.
• Comfort in an all-remote, asynchronous work environment.

Benefits

• Benefits to support health, finances, and well-being.
• Flexible Paid Time Off.
• Equity Compensation & Employee Stock Purchase Plan.
• Growth and Development Fund.
• Parental Leave.

Location

Remote, Canada or United States

How to Apply

Please submit your application through the GitLab careers page.

Deadline

Not stated.