Salesforce Business Analyst @Axios

Overview

Axios is a modern media company dedicated to providing trustworthy, award-winning news content in an audience-first format. They are hiring a Salesforce Business Analyst to support the development and scaling of their CRM, reporting, and analytics capabilities as part of the Revenue Operations team.

Key Responsibilities

• Administer Salesforce Media Cloud, managing users, permissions, reports, dashboards, and automation.
• Collaborate with Revenue Strategy & Enablement, Revenue Operations, and sales leadership to implement Salesforce solutions.
• Build and optimize the Salesforce environment for Axios’ sales processes.
• Develop reports and analyses to provide executives and sales leadership with visibility into performance and metrics.
• Ensure data quality and management across Salesforce.
• Identify automation opportunities to enhance operational efficiency.
• Support sales planning and performance management, including reporting and analyses.
• Troubleshoot issues and support testing and change management for Salesforce enhancements.
• Create documentation and training materials to support user adoption of Salesforce functionalities.

Requirements

• 1–2 years of Salesforce Administrator experience.
• 1–2 years of experience in sales operations or analytics.
• Salesforce Administrator Certification (ADM-201) or plans to obtain it within the first year.
• Experience with Salesforce implementation or expansion.
• Familiarity with Salesforce security and best practices.
• Strong analytical and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Effective communication skills and customer-service mindset.

Benefits

• 401(k) with employer match.
• Robust health insurance options, including PPO and HSA contributions.
• Dental and vision coverage.
• 12-week paid leave for primary caregivers.
• Generous vacation policy and mental health days.
• Annual learning and development stipend.
• Work-from-home stipend.
• Access to tele-mental health services and health advocacy resources.
• Inclusive fertility and family forming benefits.
• Support for employees facing financial hardships.
• Strong commitment to an open and diverse work culture.

Location

Remote (DC Preferred)

How to Apply

Apply through the company career page or by email.