Senior Account Manager, Client Success @Axios

Overview

Axios is a media company dedicated to providing trustworthy, award-winning news content in an audience-first format. They are hiring a Senior Client Success Account Manager to support their advertising team, focusing on post-sale account management for new and existing growth accounts.

Key Responsibilities

• Lead post-sale account management, ensuring best-in-class client experiences.
• Collaborate with multiple cross-functional teams to develop and execute campaigns.
• Monitor campaign performance and ensure alignment with client and revenue goals.
• Build and maintain strong relationships with clients and stakeholders.
• Identify opportunities for account growth and upsell.
• Manage all post-sale elements, including kickoff calls, production, launch, and reporting.
• Provide strategic insights and solution-oriented support to clients.

Requirements

• 3+ years of client-facing digital campaign management experience.
• Proficiency in Google Office Suite (Slides, Sheets, Docs).
• Outstanding communication, organization, and project management skills.
• Ability to analyze complex situations and identify effective solutions.
• Strong understanding of client business goals and industry context.
• Flexibility to adapt strategies based on market conditions.
• Prior experience in account management, media planning, or digital marketing is a plus.

Benefits

• 401(k) with employer match.
• Health insurance options and employer HSA contributions.
• Dental and vision coverage.
• 12-week paid leave for primary caregivers, with additional leave for birth-givers.
• Generous vacation policy plus holidays.
• Mental health days and an annual learning stipend.
• $100 monthly work-from-home stipend.
• Access to tele-mental health services and other health advocacy resources.
• Inclusive fertility and family forming benefits.
• Virtual company-sponsored social events and a positive work environment.

Location

Remote

How to Apply

Interested candidates can apply through the Axios career page.

Deadline

Not specified.