Overview
Twilio is seeking a Senior Data and AI Specialist to join its Strategy & Operations team within the Industry Relations & Strategic Growth organization. The role focuses on leveraging data analysis and automation to support exceptional growth for Twilio’s customers and business.
Key Responsibilities
- Architect, test, and deploy large language models (LLMs) and agents for automating data investigations.
- Develop automated workflows using Python to enhance manual processes.
- Implement data architecture and AI orchestration frameworks for accuracy and efficiency.
- Perform SQL queries and analysis on telecommunications datasets to improve performance.
- Add insights to dashboards and business intelligence solutions using Tableau, Looker, or Python.
- Collaborate with various teams to transform business needs into data requirements.
- Communicate insights effectively and take ownership of data products from inception to delivery.
Requirements
- 5+ years in developing technical data and automation solutions.
- Proficiency in SQL and relational databases.
- Experience with Google Sheets (or Excel), Tableau, and/or Looker.
- Familiarity with Python and workflow platforms for data automation.
- Experience in building agents and training large language models.
- Strong understanding of data management and governance.
- Excellent communication skills for articulating findings and breaking down complex problems.
Benefits
- Competitive pay and generous time off.
- Parental and wellness leave.
- Healthcare and retirement savings program.
- Eligibility for equity and corporate bonus plans.
Location
This role is remote; however, it is not eligible to be hired in California, Connecticut, New Jersey, New York, Pennsylvania, or Washington.
How to Apply
Interested candidates should apply through the appropriate channels at Twilio.
Deadline
Applications will be accepted until September 20, 2026, though this may change based on business needs.