Overview
The role of Senior Solutions Engineer (DACH) at Mozilla focuses on supporting the growth of Firefox Enterprise across Germany, Austria, and Switzerland. This position is highly customer-facing and technical, aimed at assisting enterprises in evaluating, validating, and deploying Firefox Enterprise in secure and complex environments.
Key Responsibilities
- Partner with Sales to support strategic enterprise opportunities across DACH.
- Lead technical discovery and solution design with customers and partners.
- Run workshops with customer stakeholders across security, infrastructure, IAM, endpoint management, and workplace technology.
- Own the relationship with customers’ technical counterparts during and after the sales process.
- Help customers evaluate Firefox Enterprise in deployment, policy management, identity integration, logging, and security controls.
- Design and support pilots, proofs of concept, and rollout plans.
- Advise customers on deployment models, architecture decisions, and integration approaches.
- Validate interoperability across various systems such as SSO, MFA, and proxy controls.
- Identify and help resolve technical risks early in the process.
- Create reusable technical assets including reference architectures and deployment guidance.
- Support and enable partners involved in deployment and customer success.
- Champion Mozilla’s values in customer interactions.
Requirements
- Significant experience (7+ years) in a senior technical role such as Solutions Engineer, Security Architect, or Technical Account Manager.
- Deep knowledge of the DACH IT landscape, particularly within public sector or financial services.
- Strong background in enterprise security, endpoint management, and browser security.
- Hands-on knowledge of GPO/MDM, certificates/PKI, SSO, SIEM, and Kubernetes.
- Experience in supporting pilots and enterprise deployments in complex environments.
- Ability to communicate effectively with both technical teams and senior stakeholders.
- Strong written and verbal communication skills in English and native-level fluency in German.
Benefits
- Generous performance-based bonus plans.
- Rich medical, dental, and vision coverage.
- Generous retirement contributions with immediate vesting.
- Quarterly all-company wellness days.
- Country specific holidays plus a day off for your birthday.
- One-time home office stipend.
- Annual professional development budget.
- Considerable paid parental leave.
- Employee referral bonus program.
- Other benefits vary by country.
Location
Remote
How to Apply
Please apply through the Mozilla career site.
Deadline
Not stated.