Sr Sales Manager, Mid-Market - USA (Remote) @Customer.io

Overview

The role involves leading a new team of Account Executives in the Mid-Market organization at Customer.io, a platform helping over 8,000 companies communicate effectively through various messaging channels. This position focuses on frontline leadership, ensuring execution of the company's go-to-market strategy.

Key Responsibilities

• Lead and develop a high-performing team of Account Executives.
• Coach team members to meet or exceed quotas and facilitate their growth.
• Conduct focused one-on-ones to enhance deal quality and accountability.
• Drive pipeline health and forecast accuracy through reviews and disciplined inspection.
• Support high-quality deal execution from discovery to close.
• Partner cross-functionally to unblock deals and operationalize new initiatives.

Requirements

• 7–10 years in sales, including 3–5+ years managing quota-carrying reps, preferably in Marketing Technology or SaaS.
• Proven success in leading mid-market or high-velocity sales teams.
• Strong capability in pipeline inspection and forecasting.
• Experienced in coaching outbound pipeline generation.
• Comfortable with structured qualification frameworks such as MEDDICC.
• Effective communicator and collaborator in a growth-stage environment.

Benefits

• Transparent compensation structure: $140,000 base + $140,000 variable, totaling $280,000 OTE.
• Comprehensive benefits package including 100% coverage of medical, dental, vision, and mental health insurance premiums for you and your family.
• 16 weeks paid parental leave and unlimited PTO.
• Stipends for remote work and wellness, plus a professional development budget.

Location

Remote (USA)

How to Apply

Interested candidates should apply directly through the provided application link.

Deadline

No deadline specified.