Tech Operations Specialist @GitLab

Overview

The Tech Operations Specialist at GitLab is responsible for maintaining the AI tooling within the field organization, ensuring daily operations run smoothly. This detail-oriented role requires managing tool inventories, usage case indices, and access requests while ensuring data quality for the tools in use.

Key Responsibilities

• Maintain an updated inventory of AI tools and support consolidation efforts to reduce tool redundancies.
• Formalize a library of use cases for AI tools, coordinating with relevant stakeholders.
• Monitor usage trends of AI tools and report on adoption rates.
• Draft internal communications regarding tool rollouts and create engagement programs.
• Handle access requests for AI tools, ensuring timely and accurate provisioning.
• Support data management related to AI tools to maintain quality and organization.

Requirements

• Some experience in enablement, sales/business operations, or IT operations.
• Strong organizational skills with attention to detail.
• Genuine curiosity about AI tools and willingness to learn.
• Comfortable with structured processes and collaboration.
• Basic comfort with data tools like spreadsheets and dashboards.
• Ability to work in a remote, asynchronous environment.

Benefits

• Benefits supporting health, finances, and well-being.
• Flexible Paid Time Off.
• Equity Compensation and Employee Stock Purchase Plan.
• Growth and Development Fund.
• Parental leave and home office support.

Location

Remote, United States

How to Apply

Interested candidates are encouraged to apply even if they do not meet every qualification.

Deadline

Not specified