UX Research Intern (Summer 2027) @Lyft

Overview

Lyft is seeking a qualitative User Experience Research Intern for Summer 2027. The role involves conducting research studies to enhance the user experience for drivers and riders across 300+ cities in Canada.

Key Responsibilities

• Design and conduct research studies across key Lyft product areas, utilizing methods such as ethnographic research, surveys, and usability testing.
• Review, analyze, and communicate qualitative and quantitative data to generate insights and actionable recommendations for product innovation and design improvements.

Requirements

• Currently pursuing a Master's or PhD degree in Human-Computer Interaction, Anthropology, Design, Psychology, Cognitive Science, or a related field with a graduation date between December 2027 and Summer 2028.
• Available for the internship during Summer 2027 in Toronto.
• Strong organizational, listening, analytical skills, and a proactive approach to problem-solving.
• Excellent written and verbal communication skills.
• Experience in qualitative research or related projects, including usability/user testing and surveys.

Benefits

• Mental health benefits.
• 2 days paid time off and 3 days sick time off.
• Subsidized commuter benefits and Lyft ride credits.

Location

Remote but requires in-office attendance in Toronto at least 3 days per week.

How to Apply

Please contact your recruiter for the application process.